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Love is in the air. Our Deliveries can take place between 3-4 working days with partners within the UK and up to 18 Days with partners outside the EU, after your order is placed with us !
Customer Services
Hays & Gill Store Return Policy
For Partners and Business Enquiries
Please Contact our Director
e-mail: danielleforte@haysandgill.com
Online Store Return Policy
Returning an unwanted item?
If you bought or received a gifted item that came from us or one of our shared partners, but is not really what you wanted, please contact us on our customer services, e-mail: design@haysandgill.com
You will be offered store credit for any refunded item.
If returning an item and requesting a refund, you will receive full refund in store credit within 20 days.
We aim to receive your unwanted item within 5 to 10 working days after acknowledging your solicitation. We're here to help you and assist you in the best way possible!
We hope you have a wonderful experience with us!